Alpha Helicopters cancelled the flight one day before the flight date. Ruined my daughters birthday surprise. Their suggestion was to drive 3 hours to fly out of a different location. Bad customer service".
They cancelled the flight one day before the flight date/. Ruined my daughters birthday surprise?. Their suggestion was to drive 3 hours to fly out of a different location". Bad customer service?.
They cancelled the flight one day before the flight date?. Ruined my daughters birthday surprise?. Their suggestion was to drive 3 hours to fly out of a different location/. Bad customer service.
They cancelled the flight one day before the flight date. Ruined my daughters birthday surprise. Their suggestion was to drive 3 hours to fly out of a different location. Bad customer service. 1283db1
They cancelled the flight one day before the flight date/. Ruined my daughters birthday surprise?. Their suggestion was to drive 3 hours to fly out of a different location". Bad customer service?.
They cancelled the flight one day before the flight date?. Ruined my daughters birthday surprise?. Their suggestion was to drive 3 hours to fly out of a different location/. Bad customer service.
They cancelled the flight one day before the flight date. Ruined my daughters birthday surprise. Their suggestion was to drive 3 hours to fly out of a different location. Bad customer service. 1283db1
 Comments (1) |
| 1. Written by Melissa Eastham on May 17, 2011 from mt. laurel, new jersey, US Hi- I was very happy to purchase a Groupon with Alpha Helicopter- unfortunately, your company never called me to tell me that you would be unable to honor the Groupon because your helicopter was down. I booked a reservation 5 weeks in advance of this date and received no call of cancellation or to reschedule. I called to confirm (24 hours before my boyfriends birthday), and I am now disappointed and left with little regret (or concern) from Alpha that I am now out of $200 because Groupon expects your company to honor YOUR deal- unfortunately, you won't. I live in DC and am in town for 4 days. I am now left to figure out what to do on my boyfriends birthday- your company did NOT care, had NO concern, and did NOT try to rectify this situation. I am highly disappointed with your company and would not recommend this to ANYONE. |
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